Nirmala Chandel runs a grocery shop in Guna. She had an interest in digital tools so she joined the digital Sarthak program. She has started using WhatsApp, Facebook and Telegram to increase her reach and approach new customers. She has also started to avail online banking services for paying utility bills and daily transactions which helped to expand her business. Now she is using Phone pe for all the transactions at her shop. This has made it more convenient for her customers.
